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Landside Operations
Ground Transportation Permit Services
7301 World Way West, 1st Floor
Los Angeles, CA 90045
Phone: (424) 646-6460 Fax: (424) 646-9253
*New Office Hours: Monday – Thursday, 7:30 a.m. to 3:30 p.m.
Friday: 7:30 a.m. to 12 noon
excluding City Holidays

Courtesy Transportation Services Permit 

More than 50 companies are authorized to provide courtesy ground transportation services to and from LAX and local hotel/motels and off-airport private parking facilities. All courtesy operators that conduct business at LAX (i.e. pick-up passengers) are required to have a current executed license agreement with the Department of Airports, display a valid vehicle decal and have a functioning Automatic Vehicle Identification (AVI) transponder affixed to each vehicle.

Operating with an invalid vehicle transponder and/or expired decal are violations of the LAX Commercial Vehicle Rules and Regulations and subject to citation and vehicle impound.  

To apply for a Courtesy Services Non-Exclusive License Agreement (NELA), please see the instructions and checklist document below

Please contact the LAX Ground Transportation Permits Office at with any questions.

Documents & Forms

Violation of LAX Ground Transportation Rules and Regulations 
may result in citation and vehicle impound.